Product Returns

We accept returned products only in their original condition and packaging, in the initial quantity and quality!

The customer may cancel the contract within 14 working days, without giving any reason. The customer may exercise the right of withdrawal from the day of receipt of the goods. The seller is required to refund the amount paid by the customer as soon as possible, but no later than 30 days after the cancellation.

The customer shall bear all costs related to the returning of the goods, arising out of exercising the right of withdrawal. The customer does not have to bear any additional costs.

If upon opening the products in the presence of the delivery person (courier) it is found that they are visibly damaged, and the damage occurred prior to the receipt of the goods, we ensure the return of the product and the cancellation of the sale immediately.

Before returning the product, the customer is required to complete the questionnaire found on the website under "Returns".