How to place an order?

How to place an order? - Ordering process

Our customers have the opportunity to choose and to order from our store's products. You can click on the selected product for a more detailed description. If you intend to make a purchase, you can place the product you wish to buy into a virtual shopping cart by pressing the "Add to Cart" button. You can click the "View Cart" button to see the items added to your shopping cart, the total amount of the invoice, and the shipping charge.

If you have already made purchases in our store, please enter the email address and password you provided during your previous registration. To register as a new client, enter your details necessary for the purchase, which will be stored by our system and the next time you wish to make a purchase, you will only need to sign in. To make a purchase without registering, please enter your billing and shipping address.

All orders will be confirmed by e-mail. This means that you will receive an automatic email after having placed an order, as well as when the order is received.

It is not possible to modify the order at a later time.

Detropin.nl reserves the right to modify the price, packaging, description, presentation material of its products without prior notice.

If you have any questions, you can contact us by email at: office@detropin.nl.


Delivery

Detropin.nl provides door-to-door express delivery services to its customers.

We ensure the adequate packaging for the delivery.

We are currently shipping within the EU only, please contact us at office@detropin.nl for shipping outside the EU. For your e-mails to be properly processed, please send us your message in English.   

The delivery time is 2-10 days depending on when the order was processed and which the country of destination is.

For orders over €175 , shipping is free and the free shipping option will be displayed. For purchases under €175, shipping charges are €25 for all EU-countries.


Prices

Our prices are the list prices valid at the moment of ordering, which are displayed in the web store next to the products. The prices are gross prices, include VAT, but these prices do not include shipping costs.


Payment

Only online payment options are available in our store, which are provided by www.mollie.com and transaction details are processed as described at https://www.mollie.com/en/privacy

Important information 

  • No additional costs will be charged to your credit card!
  • The product instruction manual will be sent to the customer electronically, to the email address specified by the customer, after the order has been shipped.
  • If you have any questions, you can contact us by email at: office@detropin.nl.

Privacy Notice

The information provided by you will be stored by Detropin.nl solely for the purpose of completing your order, subsequently proving the terms of your order or sending you a newsletter. Your data will not be passed on to third parties other than those subcontracted to perform the contract, e.g. courier services, who are not authorized to use, store or transfer to third parties any data received from our company. We are treating your data in accordance with the law on the protection of personal data and the publicity of data of general interest.


Ownership of information

We hereby assert that Detropin.nl owns the information displayed on our sites. The site contents and design of Detropin.nl are protected by international law. It is also forbidden to sell, modify in any way or republish any information or articles originating from us. We reserve all other rights we may have in the published material and, if necessary, enforce them before the courts.

By registering in our webshop, you are accepting and agreeing to our privacy statement.